VIRAG SHAH

Profile Synopsis

Summary: Retail Banking Operations for last 9 yrs. Worked in almost all depts. of the banking sector..

What do I have to offer (Haves): Experience.

What do I seek (Wants):  A role that can vouch my skills and experience..

VIRAG SHAH's Profile Overview

Past Company SERVICE MANAGER at Citibank N.A.
Industry : Banking
Department: Front Desk / Customer Care, from from May 2005 till Dec 2010

Job Description : 1) Customer Service to HNI�s / NRI�s for investments and Financial Needs.
2) Handling customer base of around 100 customers having Net Relationship Value of 1 crore and above
3) Actively involved in generating leads for MF and Insurance product.
4) Responsible for Citigold CM service and overall CM complain escalations.
5) Responsible for Quarterly Branch Audit & Compliance
6) Actively involved in day to day Trade and FX transactions. BRANCH OPERATIONS INCHARGE at HDFC Bank Limited
Industry : Banking
Department: Front Desk / Customer Care, from from Dec 2003 till May 2005

Job Description : 1) Teller Operations.
2) Handling Remittances.
3) Salary Upload of Corporate Customers.
4) Handling Remittance.
5) Handling Back Office & General Operations.
6) Reconciliation of Suspense and GL Accounts..

Educational Information B.Com at M.S.University, Baorda
from Jan 1995 till Jan 1998

VIRAG SHAH's Additional information

Reason to be on PeerPower :  Job Prospects

Web Profile : http://www.peerpower.com/pub/viragshah1

VIRAG SHAH's Personal Details

Gender:Male

Interest:Listening to Soft music (gazals). Discussing on debatable issues etc.