Surya Vrat Rana

Profile Synopsis

Summary:  11 years of exp in Performance Mgmt/ Compensation Designing/ Recruitments,Social Compliance - WRAP/ ETI/ SA 800 etc, Information security ISO 2700, process excellence frameworks like COPC/ Six Sigma, EMS 14001, OHSAS 18001 etc .

What do I have to offer (Haves): Competence Mapping/ Compensation Designing/ Social Compliance - WRAP/ ETI/ SA 800 etc, Information security ISO 2700, process excellence frameworks like COPC/ Six Sigma, EMS 14001, OHSAS 18001 etc.

Surya Vrat Rana's Profile Overview

Current Company HR specialist, at Zamil Industrial, Kingdom of Saudi Arabia
Department: Human Resources, from Oct 2010 till now

Job Description : Zamilindustrial
P.O. Box 14441, Dammam 31424
Saudi Arabia

Tel : +966 3 810 8205
Fax : +966 3 810-8222
Email : surya@zamilindustrial.com

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Past Company Manager - HR & systems at ECOS Mobility & Hospitality pvt ltd
Department: Top Management, from from Apr 2008 till Jan 2010

Job Description : RECRUITMENT
• Set up a one man strong, In-house profit centre catering to 90% of the cos requirements, hired >100 employees in a year, minimum profit generated 1.30lacs pm etc.
• Introduced Behavioral Event Interviewing & structured Ability Tests.
• Introduced Comprehensive Referral Scheme covering employees/ their families/ ex Employees/ suppliers/ clients/ non hires etc.
• Internal Job Postings: 1% in a non conducive environment.
• Introduced pioneer concept of turning Employees with proven domain expertise into Entrepreneurs. (06 successful cases in two years)


PERFORMANCE MANAGEMENT
• Attended Certified Performance & Competency Developer workshop from Carlton Advance Management Institute & Middle Earth Consultants.
• Designed & Implemented a Comprehensive Performance Management system for a Pan India base of 15 branches/ 800 staff across all levels/ functions. This included drafting job descriptors, key deliverables, career & succession planning, capacity building of line managers to monitor & review performance against set KRAs, quarterly/ annual 360 degree appraisals etc.
• Introduced KRAs for all processes e.g. by focusing attention on avg collection period, it was brought down from 113 days to <60days. First Time Resolution in inbound customer service, –ve variance in sourcing to name a few.

COMPENSATION
• Attended Certified Compensation & Benefits Manager workshop with Carlton Advance Management Institute/ Middle Earth.
• Developed Comprehensive Compensation & Benefits structure inclusive of grading scales, base pay, flexi pay, variable pay, social security, pay for performance, loyalty, FBTs etc.
• Initiated compensation benchmarking study for the car hire industry.

. compliance officer at cornell
Department: Human Resources, from from Oct 2003 till Apr 2008

Job Description : STATUTORY/SOCIAL COMPLIANCE
• Ensuring Statutory/social compliance as per SA 8000, WRAP and international buyers like GAP/ H&M, C&B etc.
INFORMATION SECURITY
• Certified Internal Information Security Auditor ISO-27001: 2005 from CETE, Noida


ENVIRONMENT HEALTH & SAFETY
• Integrated implementation and Indian Legislation on Occupational Health & Safety Management System 18001/2: (1999-2002) and Environment Management System 14001:2004 from Quality Council of India (2004).
• 6 months Workshop on Comprehensive Disaster Mitigation Framework conducted by World Bank Institute and NIDM (Delhi Govt. 2006).
• Short course on Water Pollution & Wastewater Management from Center for Science and Environment, Delhi (2005)
• Urban Rain Water Harvesting from C.S.E, (2005)
• Installation/ running an approved ETP plant, popularized usage of Effective Microorganisms, Soil Bio Technology for near zero sludge.
• Monitoring Air/ noise levels of Generators/ other machinery as per DPCC norms.
• DGFASLI (Mumbai) & NIOSH (US) guidelines for a hazard free workplace. e.g. inclined & height adjustable tables for cutting & tailoring, pneumatically assisted tables for Packing staff, Industrial Hygiene, Heavy machinery inspection and maintenance, Accidents reporting with root cause identification and closure, IS certified safety devices/ personal protective equipment- needle/ belt/ pulley/ cutter guards, committee on Health & Safety etc.
• Adherence to Delhi Fire service norms.
. Sr Team member at HCL Technologies BPO Services Ltd
Industry : BPO/KPO/ITES
Department: Others, from from Jan 2002 till Oct 2003

Job Description : MANPOWER PLANNING/ SCHEDULING
• Analyzing Historical Transactional Flows/ patterns across all business processes and projected demands/ business targets for effective manpower planning.
• Scheduling incl. rationalizing shifts/ breaks within the constraints of labor laws/ available resources. A good example was BPR of an existing inbound technical support process to an Out-bound process. (Brute force i.e. excessive Overtime/ hires denotes planning in poor light).
• Introduced Analyzing Leave patterns on basis of near weekends/ festivals/ work area/ supervisor etc.
• Introduced flexi offs (Late arrival/ leaving early are not a bane rather unscheduled leaves affect the MPSP).


DIVERSITY
• Implemented CPWD \"Guidelines and Space standards for Barrier Free Built Environment for Disabled and Elderly persons\" in commercial premises e.g. ramps, slope ways, Braille/ Audio visual signage\'s, low level buttons in lifts, surface parking, special toilets, drinking water facilities, surface parking etc.
• Initiated Positive discrimination practices like Rehabilitation of ex servicemen from Indian Air force/ Army, female’s temps from Avatar I win and fresh students achieving target level of 75-90% savings and CSR benefit too.


TRAINING
• Set up an In- house Driver Training SBU (two man strong) running as profit centre catering to 500 drivers annually ( Minimum savings generated in first stage 10k per driver)
• Started awareness building for employees about relevant US/ European legislations in ITES domain e.g. FDCPA/ FCBA/ FCRA/EFTA/ECOA/ DSD/ DPA etc.
• First Aid trainings through St. John\'s Ambulance Association & Red Cross.
• Setting up B2E portal for dissemination of company policies & procedures, automated transaction workflows e.g. leave/payroll, web based Induction and refresher training etc.
• Initiated Higher Education Sponsorship Prog for employees; 3 managerial employees sponsored for MBA.
• Introduced Database of FAQs which led to the reduction in duration of product trainings (technical/ customer service staff) from an average of 15-30 days by more than 50%.
• Comprehensive Induction Trainings (3-4 days duration) were replaced by One day program supplemented by an intranet for policy dissemination.
• Introduced \"Trainer\" as an intermediary post for a team member to be promoted as a Team leader.
• Identifying re-training needs/ threshold for trainers/ team leads/ old hires etc.


ATTRITION
• Introduced 3rd party conducted Exit interview at gap of 2-3 months after exit.
. coordinator at chintels
Department: Administration, from from May 1998 till Dec 2001

Educational Information Others at certified compensation and benefits manager
from Jun 2009 till Jun 2009
Others at certified performance and competence developer
from Apr 2009 till Apr 2009
Others at CIISA- ISO 27001 from CETE noida
from Oct 2005 till Oct 2005
Others at CIQA- QMS 9001 from IIQM jaipur
from Jan 2004 till Jan 2004
Others at All India Management Association, New Delhi ( AIMA )
from Jan 2000 till Jan 2001
MBA/PGDM at Lal Bahadur Shastri Institute of Management
from Jul 1997 till Jun 2000
B.A. at Shaheed Bhagat Singh College
from Apr 1994 till Jul 1997

Surya Vrat Rana's Additional information

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Surya Vrat Rana's Personal Details

Gender:Male