Nilesh Roy

Profile Synopsis

Summary: >> A diverse career graph with rich experience in Strategy Planning, Infrastructure Services, Service Delivery, IT Consulting, Delivery Management, Business Analysis, Account Management, & Leadership.


>> Fourteen solid years of experience in Technology Operations, Information Technology, Managing IT across the Enterprise with vast experience ranging from System and Network Infrastructure, as well as IT Security.


>> Achievements in managing large strategic IT initiatives involving re-engineering of business processes, operations and enterprise applications.


>> Excellent analytical, organizational, interpersonal skills, Identification and negotiation for Business and Technology requirements.


>> Committed to efficient and accurate management of information systems in a fast-paced, deadline-driven environment.


>> Proven ability to translate Business needs into technology requirements that supports the company's Business objectives, and to successfully manage all phases of IT Projects from needs analysis and requirements definition to vendor, implementation, and training.


>> Results oriented professional, recognized for taking on major initiatives, and adapting to rapidly changing environment and resolving mission-critical issues to ensure bottom-line success..

What do I have to offer (Haves): Strategy Planning,
Infrastructure Services,
Service Delivery,
IT Consulting,
Delivery Management,
Business Analysis,
Account Management,
& Leadership.

What do I seek (Wants):  Business Leads.

Nilesh Roy's Profile Overview

Current Company Founder and CEO at Dishari TechnoServ
Department: Top Management, from Jan 2010 till now

Job Description : Dishari TechnoServ is a professional, cost effective provider of quality IT services offering a variety of onsite and offsite technology solutions. Dishari TechnoServ was started by professionals with decades of experience handling business IT systems. Our professional team members have helped thousands of clients across multiple geographies become more secure, efficient, and competitive businesses.

At Dishari TechnoServ, we specialize in providing our clients with custom tailored services. We provide strategic planning without the need for your business to hire its own IT staff. In addition, we provide compliance with government regulations and mandates for specific industries.

At Dishari TechnoServ, we are dedicated to the quality of services we offer our clients. We provide extensive solutions covering all fields of technology to meet your needs. We provide a wide variety of customized services to meet your business model. Virtually every industry relies on technology to improve and regulate the flow of business and we are the gateway to provide those services.

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Past Company Head - Technology (Asst. Vice President) at Nucleus Gis & ITeS Limited
Industry : Others
Department: Top Management, from from Feb 2009 till Dec 2009

Job Description : February 2009 - December 2009
Nucleus GIS & ITeS Ltd. (Part of Asit C Mehta Group of Companies), Mumbai
Head - Technology (Reporting to CEO)
Team Size - 10.

Manage, control and monitor the installation, operation and maintenance of IT infrastructure, i.e. data, voice network, call centre equipment, desktops and communication systems.

IT budgeting (OPEX/CAPEX) & plan allocations to various quarters. Meeting AOP.

Ensure the continuous business operations through contingency planning and implementation and integrity through security administration. Deputize as head of IT and provide complementary management support for the 24 x 7 shop.

Responsible for the overall direction, planning and control of all aspects related to the Information Technology (IT) department and its functions - i.e. systems development if applicable, security and control, network and communications and end-user systems support.

Efficient management of technical services delivery to the organization.

General management of IT within the organization.

Manage the fast paced growth in the number of processes and the expansion of existing business processes.

Staff Development.

Guarantee continuous business operations.

Guarantee the supply of professional IT expertise required by the organization that is motivated to pursue common goals with the business.

Vendor Management and vendor payouts.
. Service Delivery Manager - IT Infrastructure at Capgemini Consulting India Pvt. Ltd
Industry : IT Software
Department: Technology, from from Mar 2007 till Jan 2009

Job Description : As part of the Schneider Electric’s Project, my core responsibilities comprised of ensuring successful End-to-End delivery of Schneider Electric’s IT Infrastructure across the entire EMEA region. Other KRAs were Project planning, Resource Planning and Mobilization, Managing deliveries and resolving dependencies, Change management, Client Relationship Management and internal interfacing for project requirements, Resource training and optimization & job rotation, Deliver the project within estimated budget and timescales, Involved in preparation of SLAs.. Project Manager - IT Infrastructure (Planning Team) & Organizational Sizing Expert at Shinsei Bank
Industry : Financial Services
Department: Technology, from from Sep 2006 till Mar 2007

Job Description :
Brought on board to consolidate & streamline business practices surrounding IT projects. Currently managing multiple projects for Shinsei Bank Tokyo, from conceptualization to implementation. Reporting to the CTO, my current key activities entail development & management of budgets, meeting milestone & delivery dates.. Infrastructure Architect & Technical Project Manager (Remote Infrastructure Management) at Hexaware Technologies Pvt. Ltd
Industry : IT Software
Department: Technology, from from Feb 2006 till Aug 2006

Job Description : Team Size - 10 direct reportees.

Reporting to the Project Director, my responsibilities included managing multiple projects for Hexaware’s clients, design of the server architecture, deployment and maintenance of applications/services across the project. This role included working with the Solution Developers to design for scalability, reliability, manageability, performance, and security, and the Business Analyst for strategic direction (both conforming to, and helping to define).

. Network & Security Specialist (Manager Level) at Pictureal (India) Pvt. Ltd., Mumbai
Department: Technology, from from Mar 2005 till Feb 2006

Job Description : Team Size - 5 direct reportees.

Reporting to the Director - IT, my main responsibilities were to ensure the smooth running and security of the network & data infrastructure. I also handled the design, planning, implementation, management, maintenance and upgradation of the network security systems.

. Internet Specialist (Asst. Manager Level) (Internal Promotion) at S. K. International, Mumbai
Department: Technology, from from Jul 1997 till Feb 2005

Job Description : November 2000 - February 2005
Internet Specialist (Asst. Manager Level) (Internal Promotion)
Team Size - 50 direct reportees.

Deploying & Administering Corporate Messaging Solutions for Customers based on Microsoft Technologies. Implementing High End connectivity solutions like VPNs & VLANs based on Dialup, ISDN or Leased Line connectivity to Internet. Designing & Implementing Network Security policies for prevention against network spoofing, Firewalls.


July 1997 - November 2000
Senior Customer Support Engineer


Built a strong customer base by providing support on various messaging, internet, software & training related issues to existing customers. Managed & driven a team of engineers towards total customer satisfaction. Designed in-house training documentation for the customer base.

. Sr. Customer Support Engineer at Datapro InfoWorld, Mumbai
Department: Technology, from from Jun 1996 till Jul 1997

Job Description : Selected from the Campus Recruitment Drive, I was responsible for building a strong customer base by providing support on various software related issues to existing customers. Designed and implemented training course for new recruits speeding profitability. Additional responsibility of training C, C++ (for corporate clients).

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Educational Information BE/B.Tech at University of Mumbai
from Jan 1992 till Jan 1996

Nilesh Roy's Additional information

Reason to be on PeerPower :  Meeting People,Sharing Knowledge And Expertise,Business Opportunities

Website : http://www.DishariTechnoServ.com

Web Profile : http://www.peerpower.com/pub/nileshroy

Nilesh Roy's Personal Details

Gender:Male

Interest:Business Networking, Business Lead Generation