LALIT KUMAR OZHA

Profile Synopsis

Summary: PROFESSIONAL EXPERIENCE:

As a Sales Manager in PARAG Distributor’s (Distributor of GM PENS INTERNATIONALS RENOLDS Toys, Games) done marketing in MP & CG for 2.5 year’s.


 As a Showroom Manager in Flying Machine showroom (Arvind Clothing Ltd.) Narayan Kothi
Square INDORE for 3.5 year's.


 As a Showroom Manager in SHREYASH GARMENTS Excusive of MADURA GARMENTS A Div. of INDIAN RAYON & IND. LTD for 3 year's.


 As a Sr. Sales Manager at KHAZANA TEXTILE PVT. Limited. For 2 year's.


 As a Store manager working With Planet Fashion-1832 INDORE. (Retail Chain Series
-Mega Showroom of Aditya Birla Nuvo Ltd.) & simultaneously looking two more Mega Showrooms (Planet Fashion & Peter England) at Treasure Island Second floor INDORE
For 6 Years.


 As a Store manager working with ARVIND BRANDS LIMITED at their first company outlet in M.P & C.G
At ARROW Treasure Island as a Store Manager 1 Year.

 As Store Manger with CARMICHAEL HOUSE, (Home Furnishing Division),BRAND HOUSE RETAILS LIMITED A DIV. OF S.KUMARS NATIONWIDE LIMITED At in Treasure Island Mall from last 2 year.

 Presently working as Store Manger with BELMONTE ,A WELLKNOWN SEMIPREMIUM MAN'S WEAR BRAND OF BRAND HOUSE RETAILS LIMITED A DIV. OF S.KUMARS NATIONWIDE LIMITED At 7 Seas Mall Baroda (Gujrat) I got interly transfer to manage this store operation's..

What do I have to offer (Haves): RETAIL STORE OPERATION,MANAGEMENT,SHRINKGE CONTROLLING,STAFFING,TRAINING ETC....

What do I seek (Wants):  ANY WHERE WITH GOOD CTC WANT TO WORK MAXIMUM TIME IN MULTI STORE OPERATION'S OR LARGE FORMAT STORE OPERATION..

LALIT KUMAR OZHA's Profile Overview

Current Company Store Manager at BRAND HOUSE RETAILS LIMITED
Industry : Apparel/Textiles/Accessories
Department: Operations, from Jan 2008 till now

Past Company ARROW STORE MANAGER at Arvind Brands Ltd
Industry : Apparel/Textiles/Accessories
Department: Sales / Business Development, from from Aug 2006 till Dec 2007

Job Description :
Job Description Roles & Responsibilities


SALES/PROFIT
•Meet store sales and target.
•Maximize profitability through optimization and the controlling of Discounts,
•Costs (General expenses and payroll), Stock loss, Sell thru and Stock turn
•Communicate and follow up on business needs and potential actions to the Head Office in order to reach the achievement of Key Performance Indicators.

PEOPLE MANAGEMENT
•Recruitment and Employee relations.
Manage the recruitment process in line with the Head Office guidelines and policy, using the tools provided.Manage performance, discipline or dismissal issues in collaboration with the Head Office.

Training
•Ensure that the induction is given to all new recruits, in all aspects of their job responsibilities, including the company's history, customer service, product knowledge and store operations.
Provide development and training for store personnel through an effective and ongoing use of store training tools, in particular the Customer's Service training programme.

•Development & Performance management
Identify strengths and areas of development of the store personnel. Promote and encourage their professional development by using tools and the best practices provided by the Head Office. Ensure that store personnel reviews and performance appraisals are carried out in a timely manner and in line with the Head Office standards.

•Management and Organisation
Establish and maintain a positive, professional and sales orientated environment, and promote a culture open to internal feedback.
Achieve the maximum effectiveness in the management of the work load.
Organize and lead regular store meetings to communicate Store targets, priorities and other relevant subjects to the store team.


CUSTOMER SERVICE

•Represent and promote to the store team the meaning and the importance of Customer Service as outlined in the Customer Service book and training programme.
•Empower the staff to use the best practices in managing all Customer Service issues.
•Continuously monitor the quality of customer service through Key Performance Indicators .
•Ensure that the sales associates are developing and retaining long-term clients.


MERCHANDISING MANAGEMENT

•Constantly monitor store merchandise standards and needs through appropriate reports and store team feedback.
•Communicate product needs and quality issues to the Head Office merchandising department.
•Proactively manage any merchandising needs in an efficient way.





VISUAL MERCHANDISING
•Take ownership of the visual standards and ensure that all Visual Merchandising guidelines (criteria and quantities) are implemented effectively, that all product presentations are maintained according to the Brand's standards and guidelines (Seasonal Visual Merchandising Book) and that the store's commercial needs are met.
•Ensure constant updates and training of all store personnel.
•Slow seller management: collaboration with the Head Office Visual Team to emphasis commercial store needs.
•Provide the Head Office with ongoing feedback by using existing forms.

OPERATIONS
•Maximize efficiency and protect business integrity by applying Store Operations policies and procedures provided by the Head Office.
•Floor coverage ensure an efficient floor coverage and high level of productivity by utilizing the Scheduling tool provided in order to achieve business objectives and maintain the Brand's standards.
•Store Maintenance Responsible for a well maintained, clean and organized store to support efficient operations and a comfortable shopping experience.


•Cash Desk
Responsible for all cash desk duties.

LOSS PREVENTION
•Minimize stock loss by implementing and executing all control policies and procedures
•Hold store personnel accountable and responsible for all inventory control and Loss Prevention Policies and Procedures by fixing their KRA”s.
•Organize and carry out an accurate stock take by implementing the Stock Take Procedure.

LEGAL COMPLIANCE
•Ensure that the store is legally compliant with all local health and safety legislation
•Ensure that store personnel practices are legally compliant by following the Terms and Conditions of Employment respecting work time regulations and equal opportunity legislations
•Maintain safe working conditions for employees and customers.

BRAND PROTECTION
•Consistently promote and represent Brand values at all times, ensuring that the store team understand and communicate them to the consumer.
•Ensure that all promotions and PR activities are implemented in line with the Head Office guidelines.
.

Educational Information B.Com at D.A.V.V. INDORE
from Jan 2000 till Jan 2003

LALIT KUMAR OZHA's Additional information

Web Profile : http://www.peerpower.com/pub/lalitkumarozha

LALIT KUMAR OZHA's Personal Details

Gender:Male

Interest:Just want to Operate Multi Store operation's After Getting Stable Position with Good CTC. & Want to Share My 17 Year of Experience of Retail Industries with Various International Brands Like Louis Philippe,Allen Solly,Ven Heusen,Peter England,Sanfarisco