B D S Kumar

Profile Synopsis

Summary:  Ample experience in the field of after sales where in handling of customr grievances and to take care of after sales business as a whole .

What do I have to offer (Haves): Sales, Service and Spares sales also can bring the AMC's / CAMC's..

What do I seek (Wants):  To create awareness of the product, services provided by us and to hold most of the customers in our own fold........

B D S Kumar's Profile Overview

Current Company Manager - Customer support at Kirloskar Chillers Private Limited
Industry : Manufacturing/Industrial
Department: Sales / Business Development, from Jun 2008 till now

Job Description : Responsible for AFTER SALES BUSINESS in the states of Karnataka and Andhra Pradesh,
Co-ordination between field and HO to cater the services
To get more repeated business after satisfying the customers
To acheive the good revenues thro AMC / CAMC and service works.

Past Company Sr. Engineer - Service at ELGI Equipments Limited
Industry : Engineering
Department: Sales / Business Development, from from Jun 2000 till May 2008

Job Description : Sr. Engineer - After Sales.

Educational Information MBA/PGDM at EMBA in CUSTOMER RELATION MANAGEMENT
from Jan 2010 till Jan 2011
Diploma at Board of Technical Education
from May 1993 till May 1996

B D S Kumar's Additional information

Reason to be on PeerPower :  Sharing Knowledge And Expertise

Website : http://www.peerpower.com/pub/bdskumar

Web Profile : http://www.peerpower.com/pub/bdskumar

B D S Kumar's Personal Details

Gender:Male

Interest:Professional interest / Goal : To make 70% of the customers to be in our fold under AMC / CAMC,

Personal interest: Listening light music and to know more about space