Arnab Chakraborty

Profile Synopsis

Summary: A dynamic professional with nearly 7 years of experience in Operations Management and Client Servicing.
 Exposure in running successful process operations & experience of developing procedures, service standards for business excellence.
 Experience in successful client servicing, process operations & experience of implementing procedures, service standards for business excellence.
 Well versed in coordinating with clients & forging relations; interfacing with them to understand their requirements & provide customised services.
 Strong communication & interpersonal skills with proven abilities in Customer Relationship Management..

What do I have to offer (Haves):  Managing customer centric banking and insurance operations, forwarding customer instructions to the concerned department & ensuring customer satisfaction by achieving delivery & service quality norms.
 Interfacing with high net worth / mid-cap/ c.

What do I seek (Wants):  Middle level positions in Operations Management & Client Servicing with leading organisations..

Arnab Chakraborty's Profile Overview

Current Company Operations at Arohan Financial Services ltd
Department: Operations, from Mar 2010 till now

Past Company Branch In Charge at ICICI Prudential Life Insurance Company
Industry : Insurance
Department: Operations, from from Jul 2007 till Apr 2008

Job Description :  Ensuring productivity levels are maintained as assigned.
 Understanding client level SLA and driving across business and handling staff issues, timely reports,
 Implementing quality measures & monitor. Handling renewal collectable portfolio and achieve targets month on month.
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Educational Information MCA/PGDCA at Sikkim Manipal University
from Jan 2000 till Jan 2002

Arnab Chakraborty's Additional information

Web Profile : http://www.peerpower.com/pub/arnabchakraborty

Arnab Chakraborty's Personal Details

Gender:Male